Privacy Policy

This Privacy Policy explains how Dotted Eighth LLC, doing business as Signal Flow — Take One (“Signal Flow,” “we,” “us,” or “our”), collects, uses, discloses, and protects personal information when you visit https://signalflow.cards, make a purchase, contact us, subscribe to communications, or otherwise interact with our store and services.

By using the store, you acknowledge the practices described in this Privacy Policy.

Personal Information We Collect

The information we collect depends on how you interact with the store.

Information You Provide

We may collect information that you provide directly, including:

• Name
• Billing and shipping address
• Email address
• Telephone number
• Order and purchase information
• Account information, if customer accounts are available
• Communications sent to customer support
• Product reviews, survey responses, or other content you submit
• Marketing preferences
• Information needed to process a return, refund, or replacement

Payment information is generally collected and processed by Shopify, Shopify Payments, or another authorized payment provider. We may receive limited payment-related information, such as the payment status, payment method, billing address, and the final digits of a payment card, but we do not ordinarily receive or store complete card numbers.

Information Collected Automatically

When you visit or use the store, we and our service providers may automatically collect information such as:

• IP address
• Browser and device type
• Operating system
• Device identifiers
• General location derived from an IP address
• Referring website
• Pages viewed
• Links or buttons selected
• Shopping-cart activity
• Checkout activity
• Dates and times of visits
• Information about how you interact with the store and our communications

This information may be collected through cookies, pixels, tags, software development kits, local storage, and similar technologies.

Information From Other Sources

We may receive information from organizations that help us operate the store, including:

• Shopify
• Payment processors
• Shipping and fulfillment providers
• Analytics providers
• Advertising and marketing platforms
• Fraud-prevention and security providers
• Social-media platforms
• Customer-support applications

How We Use Personal Information

We may use personal information to:

• Process and fulfill orders
• Collect payment
• Deliver products and provide tracking information
• Send order confirmations and transactional communications
• Provide customer service
• Process returns, replacements, and refunds
• Detect and prevent fraud, misuse, and security incidents
• Maintain and improve the store
• Understand store traffic and customer behavior
• Personalize content or shopping experiences
• Send marketing communications when permitted
• Measure the performance of advertising and marketing campaigns
• Maintain business, tax, and transaction records
• Enforce our policies and agreements
• Comply with legal and regulatory obligations
• Establish, exercise, or defend legal claims

Shopify

Our store is hosted through Shopify. Shopify provides the e-commerce platform that allows us to offer and sell our products.

Shopify may collect and process personal information to provide its services, process transactions, prevent fraud, improve its platform, and support features selected for the store. Shopify’s collection and use of information are also governed by Shopify’s own privacy documentation.

Information may be transferred to and processed by Shopify and its service providers in countries other than the country where you live.

Cookies and Similar Technologies

We use cookies and similar technologies to operate the store, remember customer preferences, understand store performance, support checkout and payment functions, prevent fraud, and, where enabled, provide or measure advertising.

Cookies may include:

• Necessary cookies, which support essential store functions such as navigation, cart activity, checkout, security, and account access.
• Analytics cookies, which help us understand how visitors use the store.
• Functional cookies, which remember settings and improve site functionality.
• Advertising cookies, which may be used to measure campaigns or present advertising based on browsing activity.

Depending on your location, you may be given the ability to accept, reject, or manage nonessential cookies through a cookie banner or privacy-preferences tool.

You can also manage cookies through your browser. Blocking certain cookies may prevent parts of the store from functioning properly.

Marketing Communications

We may send promotional emails or other marketing communications when you have requested them, consented to receive them, or when otherwise permitted by law.

You can unsubscribe from promotional emails by using the unsubscribe link included in the message. Even after unsubscribing, you may continue to receive transactional communications relating to orders, customer service, policy updates, or your relationship with us.

We do not want to send marketing communications to anyone who has not requested them.

How We Disclose Personal Information

We may disclose personal information to organizations that perform services on our behalf, including:

• Shopify and e-commerce technology providers
• Payment processors
• Shipping, logistics, and fulfillment providers
• Customer-service providers
• Email and marketing platforms
• Website hosting and technical-service providers
• Analytics providers
• Fraud-prevention and security providers
• Professional advisers such as accountants, insurers, and attorneys

These organizations may use personal information only as permitted by their agreements with us, their own privacy policies, and applicable law.

We may also disclose information:

• To comply with a subpoena, court order, or legal obligation
• To respond to lawful requests from public authorities
• To protect our rights, customers, property, or safety
• To investigate suspected fraud or unlawful activity
• In connection with a merger, financing, acquisition, reorganization, sale of assets, or similar business transaction
• With your direction or consent

Targeted Advertising and Data Sharing

We may use analytics or advertising services that collect information about activity across websites or services. Depending on the law where you live, this activity may be considered the “sale,” “sharing,” or use of personal information for targeted advertising, even when money is not exchanged.

Where required, you may opt out through Your Privacy Choices, the store’s cookie-preferences tool, or by contacting us.

We do not knowingly sell personal information in exchange for money.

Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide products and customer service
• Complete transactions
• Maintain business and tax records
• Resolve disputes
• Prevent fraud
• Enforce our agreements
• Comply with applicable legal obligations

Retention periods vary depending on the type of information and the reason it was collected. When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it.

Your Privacy Rights

Depending on where you live, you may have rights relating to your personal information, including the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain information
• Receive a portable copy of certain information
• Restrict or object to certain processing
• Withdraw consent when processing is based on consent
• Opt out of certain sales, sharing, or targeted advertising
• Appeal a decision concerning a privacy request
• Receive equal service without unlawful discrimination for exercising a privacy right

These rights are subject to exceptions and limitations under applicable law.

To submit a privacy request, contact us at support@signalflow.cards.

We may need to verify your identity before completing a request. Where permitted, an authorized agent may submit a request on your behalf, but we may request proof of authorization and identity verification.

International Visitors

Our business and store operations are based in the United States. Personal information may be transferred to, stored in, or processed in the United States, Canada, and other countries where we or our service providers operate.

These countries may have privacy laws that differ from those in your home country. Where required, appropriate safeguards will be used for international transfers.

Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information.

However, no website, payment system, transmission method, or storage system is completely secure. We cannot guarantee that personal information will never be accessed, disclosed, altered, or lost through unauthorized or accidental means.

Children’s Privacy

The store is intended for a general audience and is not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact support@signalflow.cards so that we can review and, where appropriate, delete it.

Third-Party Websites

The store may contain links to websites or services that we do not operate.

We are not responsible for the privacy, security, content, or practices of third-party websites. We encourage you to review their policies before providing them with personal information.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, services, technology, legal obligations, or other operational needs.

The revised version will be posted on this page with an updated “Last updated” date. Material changes may also be communicated through the store or by another appropriate method.

Contact Us

Questions about this Privacy Policy or our privacy practices may be directed to:

For applicable privacy laws, Dotted Eighth LLC is the organization responsible for the personal information described in this Privacy Policy.